I suppose I'm not a patient customer these day's, if I make a booking to see someone at a specific time then that's it. I have walked out on Doctor's, Dentists even my Diabetic Specialist Appointments, if they can't see me on the time I Booked then I walk out.
To me in this case the parlour should not make a booking that they can't keep.
Maybe all parlours should take note , ''don't make back to back booking's'' have a gap between booking's. It's not rocket science is it, & yes I could have waited for a few more minutes to see Monica but more often than not it becomes a lot longer than a few minutes.
I sent TBC a text message when I got home letting them know that I was not happy with what happened, received a phone call with in a minute from Monica apologising to me for what happened but I am still a bit pissed off about it. Don't know if I will go back at this stage, shame really because the ladies treat me well & there are quite a few hotties working at TBC.
Regards Snowy.