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TBC - Vivian
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Thank you guys for understanding. As much as I try I can't get to all messages. There is only one of me. And some messages like these ones I appreciate and will answer more.
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I think Vivian has said a few times now she does everything at her shop. I know as customers we all want the best service but in all businesses it doesn't always happen.
Vivian gives way more than most shops and i think we forget that. How many other shop owners put themselves on a forum? Vivian looks after 5 or 6 customers a shift. Works 5 days a week. Answers the phone. Organises 2 rosters at 2 shops. And posts them on line.
She is active on this forum. She posts rosters everyday sometimes at 3:00pm. When does she sleep? On friday and saturday she responds on the forum - her days off. I would guess she could get 100+ MPs a day and tries to respond even on her days off. I have MP her and sat waiting for a reply. Mostly she replies but this is business and she also has a private life which i think we sometimes forget. She could send all day on the forum and PM just chatting. We all know what social media is like.
I know as customers we want the best service and when the hormones are firing it is harder to control.
Most other AMP workers have no contact with there customers outside the room. Vivian makes herself available allot more. Personally i respect that and try to try to respect the hard work she puts into this business and maintain a private life.
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Well said NW. I have noticed that sometimes Vivian posts the rosters for the next day well after midnight, around 2am.
All businesses have issues at times and TBC is not exception and I can tell you that some businesses are constantly far worse in customer service than a couple of issues TBC has experienced of late.
Your comment above is the most important and she has my respect for exactly the same reasons.
HEAR HEAR !! good reply NoWay. time for the Sherrif to take his hurt feelings and SHUT UP !!
your point was made in your 1st post Sherrif, but now its clear you're just carrying it on. Pleeeez stop .. and NO, don't reply to this either.
Vivian has a hard job, looking after girls, clients, everything else. Its prob hard to keep the girls, working together, because being Asian they get jelous of other girls, jelous another girl is making more money etc. I never pay until.the job.is done, as In my job I get paid after completion, so if you see a lady and the service is crap, its simple you say, Stop, I not want and I not pay, and you either walk out or request another girl, remember its not personal its business, and that is all it is. Seeing a girl is just a business transaction, they dont care about you as a person, its business, money, and it works both ways.
Thank you guys for understanding. As much as I try I can't get to all messages. There is only one of me. And some messages like these ones I appreciate and will answer more.
xxx