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Forum Logout Delay Issue

joe12155

Legend Member
Points
62
Click on your avatar at the top and log out comes up at the bottom of the page.

I have the same problem on my computer. I couldn't log out on the TS website despite clicking my avatar at the top, followed by clicking the log out that appears at the bottom of the page. So I am forced to do the close/shout down every time.
 

Mrs Langtrees

Manager @ Langtrees
Foundation Member
Points
363
I have the same problem on my computer. I couldn't log out on the TS website despite clicking my avatar at the top, followed by clicking the log out that appears at the bottom of the page. So I am forced to do the close/shout down every time.
We are looking at this problem it does log out but takes about 4 minutes for me,
 

Kate VIP Perth

Manager @ Langtrees
Staff member
Foundation Member
Points
175
Couldn't work out how to log out on the TS mobile site, maybe just the problem of navigating a smaller screen.

Hey Mike, thanks for the heads up never actually tried logging out on my phone lol..... You need to click on your profile picture then click logout donw the bottom of the popup xx
 

Kate VIP Perth

Manager @ Langtrees
Staff member
Foundation Member
Points
175
I have the same problem on my computer. I couldn't log out on the TS website despite clicking my avatar at the top, followed by clicking the log out that appears at the bottom of the page. So I am forced to do the close/shout down every time.

Hey Joe it is an issue with our content (so much of it lol) I find if I click the logout button and then click it again it's done instantly.... Let me know how you go xx
 

Richard Forum IT

Richard IT
Points
7
We are investigating the cause and solution to the SLOW logout issue.

So far it seems to be related only to the chrome based browsers, which most are, and not Firefox or mozilla based browsers.

Testing...
 
Last edited:

Richard Forum IT

Richard IT
Points
7
At this point it is a known bug with Chrome.

Guess we just have to wait... to logout! Or don't logout, of course.

A way around it, in the meantime, is to use Firefox or a mozilla based web browser, of course.
 
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