from KL i think but been a while could be wrong, id say worth a try but not if you're getting the run around. i might try see her for a beer and suss out whats going on
If thats Joanne i dated her briefly before covid sent her home, she could be super cute when she wanted haha, havent seen her since she got back but sent a few weird messages that made me think she might be sharing the account or going through an agency